Client booking agreement

We’re proud to run on time so you can plan your day effectively.

If we ask you to change your appointment within 12 hours of the scheduled time to a different day, we may offer you a bonus appointment with no out of pocket fee.

If you need to reschedule an appointment you must provide us with at least 12 hours’ notice to avoid a fee.

If you miss an appointment without notice the full fee will apply.

We understand that sometimes life gets in the way of scheduled appointment times, and we do take extenuating circumstances into consideration.

Missed appointment: Full appointment fee*
Late notice change of appointment: Full appointment fee*

*Health fund benefits do not apply to these fees